Performance Manager
Company Description
At Six Values, we are more than just a B2B betting and gaming technology company — we are creators of experiences that change people's mood for the better.
We are looking for a Performance Manager to support our team by using data-driven insights to improve business performance and drive commercial success.
Job Description
As a Performance Manager, you will be part of a new BI and Analytics function, report to a “Director of BI & Analytics” but will spend the bulk of the time working with the c-level to ensure that we have the right level of insight, at the right level - that will enable us to make data-driven, but fast decisions that will improve our Commercial performance.
Key Responsibilities:
- Work with c-level to define the metrics that matter and what they mean in terms of Commercial Performance
- Work with c-level to define and build the KPI’s that define business, vertical, functional and P&L success in terms of Commercial Performance
- Set & run trading & commercial meetings that put commercial performance and the drivers at the core of a performance driven culture.
- Set & run an overall reporting cadence and frameworks for same
- Set, run & co-ordinate a new planning structure, methodology & cadence to ensure all functions, depts & teams are clear on what plans exist and that they are scrutinized for areas of improvement etc.
- Work closely with Operations function to understand and redefine Ops related performance metrics to drive customer satisfaction and improved customer experience.
- Work in close partnership with CRM Director & Bonus & Retention Manager to understand generosity, cadence & structure that delivers value to players & converts into value to the business.
- Be a stakeholder involved with clear Marketing budget planning, and drive a culture of planning & KPI focus, that holds people, teams and depts accountable for clearly defined KPI’s and defined follow up actions.
- Ensure that retention & churn reduction are clearly measured, as part of holistic Marketing plans - and are included in overall performance reviews.
- Ensure that a culture of continuous improvement exists around Performance Management.
- Be the internal “thought leader” on Performance Management.
Key Qualifications:
- 5+ years in general Performance Management - with a focus on delivering budget-beating Performance improvements.
- Ideally, you have Performance Manager experience and want to work in partnership with a highly experienced c-level - that you can learn from, work in partnership with, and take your industry experience to the next level.
- You can demonstrate previous management experience in a similar role/environment.
- You will have specific experience of working within a high-growth environment.
- An excellent grasp of marketing investment, thesis development, player revenue & value analysis and commercial impact.
- Ideally, direct experience of Casino / Sports players across all segment types.
- You will have a high interest in, and good all- round knowledge of online gaming, with strong casino, sports and poker product knowledge.
Desirable Skills:
- A record of, and commitment to, getting things done. We work fast, and we need the Performance function to work at pace and with high confidence.
- You are comfortable with ambiguity - and like to work at speed.
- You have high integrity and are recognized for same.
- You are detail focused and also able to see the “big picture”, you can remove barriers, and move forward at pace. You are keen to expand your industry knowledge via exposure to
- Encourages communication and collaboration across the business, team and stakeholders in order to build strong relationships and develop cross functional working. A trusted advisor who always delivers on promises.
- Work independently, take appropriate responsibility for actions and make sensible decisions.
- Be self-motivated as you will encounter many challenges and opportunities.
- Be confident in dealing with colleagues within the business at all levels and in particular - be a trusted member of the C level - and be comfortable making tough decisions.
If you are interested, please upload your CV in English until December 31st, 2024
- Department
- Analytics
- Locations
- Remote, Tbilisi
- Remote status
- Fully Remote
About sixvalues
Our vision is to elevate the mood of people everywhere, making every interaction more engaging, rewarding, and memorable. Through cutting-edge technology and a real commitment to excellence, we aim to revolutionize how people connect with digital experiences, transforming the world of betting and gaming technology.
Our mission is simple yet ambitious: to be a fast-moving, highly efficient tech company that brings joy and excitement to players by delivering top-tier solutions for operators. From website and application development to data analytics and payment systems, everything we do is designed to create seamless, thrilling experiences for our partners and their customers.
Performance Manager
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